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Ticket System on Cloud

1-click AWS Deployment    1-click Azure Deployment

Overview

Ticket System .NET Open Source software based on “.NET CMS”, (also ITS, Issue tracking system, trouble ticket system, support ticket or incident ticket system). is a software application that is used to provide customers with technical information on a product or service, while also supplying them with a connection to a support representative.

The goal of this software is to increase a company’s efficiency and their productivity when using technology by providing workers and clients with timely answers to their questions and pertinent information that can aid them in solving their problems. Ticket System Help Desk Software Open Source, allows you to easily manage an ever-increasing volume of tickets.

Cognosys provides hardened and ready to run images of Ticket System on all public cloud ( AWS marketplace and Azure).
Deploy your Ticket System securely on cloud i.e. AWS marketplace and Azure with reliable services offered by Cognosys at one-click with easy written and video tutorials.

 

Ticket System on Cloud for AWS -Windows

Ticket System on Cloud for Azure-Windows

 

Features

Major Features of Ticket System

  • Fully Customizable
  • Scalable and Secure
  • Venue Management
  • Broker Management
  • Seating Map Manager
  • Event Manager
  • Ticket Class Manager
  • Ticket Items with flexible Tax options and reporting (Sales Tax, LET Tax, Local, County Tax)
  • Agent Box Office (POS and Barcode Scanning)
  • Comprehensive Reporting
  • Promo Systems

 

AWS

Installation Instructions For Windows

Note: How to find PublicDNS in AWS

Step 1) RDP  Connection: To connect to the deployed instance, Please follow Instructions to Connect to Windows  instance on AWS Cloud

Connect to the virtual machine using following RDP credentials:

  • Hostname: PublicDNS  / IP of machine
  • Port : 3389

Username: To connect to the operating system, use RDP and the username is Administrator.
Password: Please Click here to know how to get password .

Step 2) Other Information:

1.Default installation path: will be in your web root folder “C:\inetpub\wwwroot\ticketsystem

2.Default ports:

  • Windows Machines:  RDP Port – 3389
  • Http: 80
  • Https: 443

Configure custom inbound and outbound rules using this link.

Ticket System id Available Free. you will be directed to respective website for installation instructions.

AWS Step By Step Screenshots

 

 

 

 

 

 

 

 


 

 

 

 

 

 

 


Azure

Installation Instructions for Windows

Note: How to find PublicDNS in Azure

Step 1) RDP Connection: To connect to the deployed instance, Please follow Instructions to Connect to Windows instance on Azure Cloud

Connect to virtual machine using following RDP credentials:

  • Hostname: PublicDNS  / IP of machine
  • Port: 3389

Username: Your chosen username when you created the machine ( For example:  Azureuser)
Password: Your Chosen Password when you created the machine ( How to reset the password if you do not remember)

Step 2) Application URL: Access the application via a browser at http://PublicDNS/ticketsystem

  • User Name: azureuser
  • Password: Passw@rd123

Step 3) Other Information:

1.Default installation path: will be on your web root folder “C:\inetpub\wwwroot\ticketsystem

2.Default ports:

  • Windows Machines:  RDP Port – 3389
  • Http: 80
  • Https: 443

Configure custom inbound and outbound rules using this link

Ticket System id Available Free. you will be directed to respective website for installation instructions.

Azure Step by Step Screenshots 

 

 

 

 

 

 

 

 

 

 

 

 

Videos

 

Help Desk ticket system training


 

 

Ticket System on Cloud

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