Major Features of Live helper chat :

• IPhone, Android, IPod, BlackBerry support using XMPP generic services, GTalk, Monal, Xabber
• Unlimited operators,chats at the same time, departments
• 5 widget position
• User screenshots, see what your users sees
• Drag & Drop widgets
• Online users tracking
• Invite users to chat
• Chats archive
• Chat remarks
• Files uploads, drag & drop
• Tablet and Mobile friendly
• Visitor tracking across different subdomains of domain
• Multilanguage back office where each operator can have different language.
• Chrome extension
• Operator To Operator chat
• Option to have custom form attributes or pre-fill existing ones
• Pro active users invitation to chat
• Google map with users locations
• RTL and LTR languages support
• Questionary/voting module
• FAQ module
• Chatbox/Shoutbox module
• Windows/Mac/Linux client

• Installation Instructions For Ubuntu
• Installation Instructions For Centos

Installation Instructions For Ubuntu

How to find PublicDNS in Azure

Step 1) SSH Connection: To connect to the deployed instance, Please follow Instructions to Connect to Ubuntu instance on Azure Cloud

1) Download Putty.

2) Connect to virtual machine using following SSH credentials:

• Hostname: PublicDNS  / IP of machine
• Port : 22

Username: Your chosen username when you created the machine ( For example:  Azureuser)
Password : Your Chosen Password when you created the machine ( How to reset the password if you do not remember)

Step 2)Database Login Details :

• MYSQL Username : root
• MYSQL Password : Passw@rd123

Note :-Please change password immediately after first login.

Step 3) Application URL: Access the application via a browser at http://PublicDNS/livehelperchat/index.php/site_admin

•  Username : azureuser (Please create new user and delete this user)
•  Password : Passw@rd123

Step 4) Other Information:
1.Default installation path: will be on your web root folder “/var/www/html/livehelperchat”.
2.Default ports:

• • Linux Machines:  SSH Port – 22 or 2222
  • Http: 80 or 8080
  • Https: 443

• Sql or Mysql ports: By default these are not open on Public Endpoints. Internally Sql server: 1433. Mysql :3306

Configure custom inbound and outbound rules using this link

Installation Instructions For Centos

Note:  How to find PublicDNS in Azure

Step 1) SSH Connection: To connect to the deployed instance, Please follow Instructions to Connect to Centos instance on Azure Cloud

1) Download Putty.

2) Connect to virtual machine using following SSH credentials :

• Hostname: PublicDNS  / IP of machine
• Port : 22

Username: Your chosen username when you created the machine ( For example:  Azureuser)

Password : Your Chosen Password when you created the machine ( How to reset the password if you do not remember)

Step 2) Database Login Details :

• MYSQL Username : root
• MYSQL Password : Passw@rd123

Note :-Please change password immediately after first login.

Step 3) Application URL: Access the application via a browser at http://ip/lhc/index.php/site_admin

•  Username : azureuser (Please create new user and delete this user)
•  Password : Passw@rd123

Step 4) Other Information:
1.Default installation path: will be on your web root folder “/var/www/html/lhc”.
2.Default ports:

• Linux Machines:  SSH Port – 22 or 2222
• Http: 80 or 8080
• Https: 443
• Sql or Mysql ports: By default these are not open on Public Endpoints. Internally Sql server: 1433. Mysql :3306

Configure custom inbound and outbound rules using this link

Azure Step by Step Screenshots

Secured Live helper chat on Ubuntu 14.04 LTS